The Harbour Availability Over Christmas

The Harbour Counselling Service will close for Christmas from Friday 23rd December. The service will re-open on Tuesday 3rd January.

We will taking a complete break. We will not be checking our telephones or emails, or the website contact form but will do so on our return.

The Harbour is not a crisis service, so if you feel you are in immediate and urgent need of support, please contact your GP or telephone NHS 111.

Recommended services

At a loss – Grief Chat 

You can chat live to a specially trained bereavement counsellor. It is a completely free service and available Monday-Friday, 9am-9pm.  

Opening hours over Christmas are the same except on the following days: 

Christmas Eve: 09:00-15:00 

Monday 27th – Closed 

Tuesday 29th – Closed 

New Year’s Eve – 09:00-15:00 

Monday 3rd January – Closed 

Visit the Ataloss website 

Samaritans for 24-hour confidential emotional support 

Call 116 123 – Whatever you’re going through, you can call Samaritans at any time, from any phone for FREE. 

Email – Sometimes writing down your thoughts and feelings can help you understand them better. They aim to respond within 24 hours. 

Visit the Samaritans website 

Childline for 24-hour confidential support to children and young people up to the 19th Birthday 

Call 0800 11 11 (Open 24 hours) 

Visit the Childline website 

CALM for support for men anywhere in the UK 

Call 0800 58 58 58 (5pm – Midnight) 

Visit the CALM website 

PAPYRUS for confidential suicide prevention advice and support 

Call 0800 068 4141 (Open every day of the year, 9am – Midnight) 

Visit PAPYRUS website 

Young Minds Text line for 24/7 crisis support for young people 

Text YM to 85258 (24-hour service) 

(Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus)  

Visit Young Minds website 

COVID Speakeasy for anyone who has lost their life-partner or spouse due to COVID-19 

Sign up for free online support groups online 

Visit COVID Speakeasy website 

Cruse Bereavement care Free Helpline 

call 0808 808 1677 

Opening hours: 

Barnardo’s Boloh Helpline – For People Seeking Asylum 

The Helpline is open Monday – Friday (10am-8pm) and Saturday (10-3pm) via phone 0800 151 2605, webchat and email

Staff speak different languages or can provide an interpreter who speaks your language 

Closed on Bank Holidays over the Christmas period: 

 Visit Barnardo’s Website