Signposting



Please click the headings below to see a list of alternative services that may be able to offer support.  

If you have a medical emergency or your situation is immediately life threatening, please call 999. If you are experiencing a mental health crisis call 03005550334 (open 24/7). If you require non-urgent advice or support contact 111, your GP or see further resources below.

Please note, these whilst we update this list regularly, services may have changed since this list was last updated. We cannot take responsibility for any external links.

Support for Adults 

Bristol Mind

Emotional Support Helpline. 

0808 808 0330 Mindline – currently open Wednesday-Sunday, 7pm – 11pm 

Information and Signposting line is open between 9:30am and 3:30pm, Monday to Friday (excluding bank holidays) – 0117 980 0370 

http://bristolmind.org.uk

Samaritans

24-hour confidential emotional support. 

Call 116 123 

https://www.samaritans.org/

Men’s Services 

CALM (Campaign Against Living Miserably)

Support and campaigning organisation against male suicide. 

Call 0800 58 58 58 (5pm-midnight) – 365 days of the year 

Webchat – 5pm to midnight – 365 days of the year 

https://www.thecalmzone.net/

Hope Project

Provides short-term emotional and practical support for men aged 30-64, specifically those who are in psychological distress or have recently self-harmed. 

0117 909 6630 

Email – hope@second-step.co.uk 

Hope Project | Mental Health Charity | Second Step Bristol (second-step.co.uk) 

StrongMen

Offer support to men following bereavement. 

0800 915 0400 – Telephone based peer support service 

http://www.strongmen.org.uk/ 

Women’s Services

WomanKind Bristol

Help women to improve their mental health and well-being so they can experience a better quality of life. 

0345 458 2914 or 0117 916 6461  

Mon 10am-12noon / 1pm-3pm / 8pm-10pm 

Tue 10am-12noon / 1pm-3pm / 8pm-10pm 

Wed 10am-12noon / 1pm-3pm 

Thu & Fri 10am-12noon 

Webchat 

 Mon 1pm-3pm / 8pm-10pm 

Tue 10am-12noon / 8pm-10pm 

Thu & Fri 10am-12noon 

https://www.womankindbristol.org.uk/

Adult Bereavement Support

Ataloss – Griefchat

Chat live to a specially trained bereavement counsellor 

Monday-Friday, 9am-9pm. (closed 25th, 28th Dec and 1st Jan) 

https://www.ataloss.org/

Bedside Project

Support for those recently who may have lost a loved one to suicide. Offering emotional and practical support to people aged 16+, whether you are a family member, next of kin or loved one 

0117 909 6630 

Email – beside.project@nhs.net 

Beside Project | Hope Project | Second Step (second-step.co.uk) 

BRAKE

National organisation offering various forms of support for road crash victims. 

Helpline 0808 8000401 – Monday to Friday 10am to 4pm 

www.brake.org.uk 

Child Death Helpline

A Freephone service for all those affected by the death of a child. Helpline volunteers are all bereaved parents. 

0800 282 986 (Freephone) or free mobile 0808 800 6019 

Open 365 days a year:

Monday to Sunday 19:00 to 22:00

Monday, Thursday and Friday 10:00 to 13:00

Tuesday and Wednesday 10:00 to 16:00

www.childdeathhelpline.org.uk 

Compassionate Friends

For bereaved parents and siblings. 

0345 123 2304 helpline – Every day of the year. 10am – 4pm and 7pm to 10pm 

https://www.tcf.org.uk/

COVID Speakeasy

For anyone who has lost their life-partner or spouse due to COVID-19. 

Sign up for free online support groups online 

https://www.covidspeakeasy.com/

Cruse 

Bereavement Support Service. 

0808 808 1677 

Monday & Friday 9.30am – 5pm

Tuesday, Wednesday & Thursday 9.30am – 8pm 

Weekends 10am – 2pm 

Cruse chat – Monday – Friday 9am – 9pm 

https://www.cruse.org.uk/

The Good Grief Trust

Offering practical help and tips, support organisations and things to consider when you are bereaved. 

https://www.thegoodgrieftrust.org/

Grief Encounter

For children and young people, who have experienced the death of a loved one or are a caregiver who needs advice on how to support young people following the death of a parent or sibling. 

0808 802 0111 Helpline – 5 days a week, 9am – 9pm (excluding bank holidays) 

Webchat & email services also available 

https://www.griefencounter.org.uk/

Let’s Talk About Loss

Run meet ups across the UK for young people aged 18-35, projects and campaigns encouraging everyone to talk about grief. 

Contact us form CONTACT US – Lets Talk About Loss 

Email to join meet up group bristol@letstalkaboutloss.org 

https://letstalkaboutloss.org/ 

Reubens Retreat

A charity supporting families bereaved of a child and families of children with a life limiting and life-threatening illness. 

01457 680 023

email: enquiries@reubensretreat.org.uk 

www.reubensretreat.org 

Sands (stillbirth and neonatal death charity)

Provides bereavement support services both nationally and locally. 

0800 164 3332 

Email – helpline@sands.org 

Also offer a ‘grief chat’ service 

https://www.sands.org.uk/ 

SoBS (Survivors of Bereavement by Suicide) –

For adults who have been bereaved or affected by suicide. 

0300 111 5065 – 9am to 9pm Monday to Sunday 

Email – support@uksobs.org 

https://uksobs.org/

Emotional and Psychological Support team 

St Peter’s Hospice

0117 915 9454 – 8am-4pm, Monday to Friday. Outside of these hours, please do leave a message and one of the team will call you back. 

http://www.stpetershospice.org.uk/our-care/our-teams/emotional-and-psychological-support/ 

Sudden

Not currently accepting new cases

Bereavement support following sudden death.  Including, terminal illness, injury and suicide.  Sudden Bereavement Help  

0800 2600 400     

www.sudden.org 

WAY Widowed & Young

Bereavement support for people aged 50 and under when their partner died. 

Contact us form – Contact us – WAY Widowed and Young  

https://www.widowedandyoung.org.uk/ 

Young Lives vs Cancer

Offering help in many ways, before a child dies and ongoing bereavement support to family and loved ones for up to 18 months. 

Call 0300 330 0803 (Monday to Friday, 9am–5pm) 

Online chat & web enquiry form – Find out how to contact us – Young Lives vs Cancer 

https://www.younglivesvscancer.org.uk/ 

End of Life Care Planning

Gentle Dusk

Offering a range of training courses for people to gain skills and confidence initiating difficult conversations, as well as the practicalities of end of life care planning 

Web Enquiry Form – https://gentledusk.org.uk/contact/ 

https://gentledusk.org.uk/ 

Adult Terminal Illness Support

Marie Curie Terminal Illness Support Line

Offering support to those with a terminal illness, those caring for someone and friends and family. 

0800 090 2309 – 8am-6pm Monday to Fridayand 11am-5pm on Saturdays (bank holidays 10am-4pm)

https://www.mariecurie.org.uk/

Reubens Retreat

A charity supporting families bereaved of a child and families of children with a life limiting and life-threatening illness. 

01457 680 023  

email: enquiries@reubensretreat.org.uk 

www.reubensretreat.org 

St Peter’s Hospice

Emotional and Psychological Support team 

0117 915 9454 – 8am-4pm, Monday to Friday. Outside of these hours, please do leave a message and one of the team will call you back. 

http://www.stpetershospice.org.uk/our-care/our-teams/emotional-and-psychological-support/ 

Children and Young People Suicide Prevention Support

PAPYRUS  

 Confidential suicide prevention advice and support for children, teenagers and young people up to the age of 35. 

Call HOPELINE on 0800 068 4141 – 9am–12am (midnight) every day of the year

https://www.papyrus-uk.org/

Children & Young People Emotional Support

Childline

24-hour confidential support to children and young people up to the 19th birthday. 

Call 0800 11 11 

https://www.childline.org.uk/

Young Minds

24/7 crisis support for young people. 

Text 85258 for urgent help 

Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus 

https://youngminds.org.uk/

Child & Young People Bereavement Support 

Child Bereavement UK

Supporting families and educates professionals when a baby or child dies or is dying, or when a child is facing bereavement. 

0800 0288 840 

www.childbereavementuk.org 

Grief Encounter

For children, teenagers and adults who has experienced the death of a loved one or are a caregiver who needs advice on how to support young people following the death of a parent or sibling. 

0808 802 0111 Helpline – 5 days a week, 9am – 9pm (excluding bank holidays) 

Webchat & email services also available 

https://www.griefencounter.org.uk/

Let’s Talk About Loss

Run meet ups across the UK for young people aged 18-35, projects and campaigns encouraging everyone to talk about grief. 

Contact us form CONTACT US – Lets Talk About Loss 

Email to join meet up group bristol@letstalkaboutloss.org 

https://letstalkaboutloss.org/ 

Sands (stillbirth and neonatal death charity)

Provides bereavement support services both nationally and locally. 

0800 164 3332 

Email – helpline@sands.org 

Also offer a ‘grief chat’ service 

https://www.sands.org.uk/ 

Winston’s Wish

Offers practical support and guidance to bereaved children (3-18 years) and their families. Also, practical support and guidance for those supporting a child who is bereaved at any age up to 18. 

Telephone: 01242 515 157. Freephone Helpline 08088 020 021 

Hours: Mon -Fri  9am -5pm & Wed 7pm-9.30pm 

www.winstonswish.org 

Child Terminal Illness Support

Reubens Retreat  

A charity supporting families bereaved of a child and families of children with a life limiting and life-threatening illness. 

01457 680 023

email: enquiries@reubensretreat.org.uk 

www.reubensretreat.org 

Young Lives vs Cancer  

Young People’s Service is for young adults aged 16-24 who have been diagnosed with cancer, their families, and the people they care about.  

Call 0300 330 0803 (Monday to Friday, 9am–5pm) 

Online chat & web enquiry form – https://www.younglivesvscancer.org.uk/contact-us/#a 

https://www.younglivesvscancer.org.uk/ 

Scroll to Top