Signposting
Please click the headings below to see a list of alternative services that may be able to offer support.
If you have a medical emergency or your situation is immediately life threatening, please call 999. If you are experiencing a mental health crisis call 03005550334 (open 24/7). If you require non-urgent advice or support contact 111, your GP or see further resources below.
Please note, these whilst we update this list regularly, services may have changed since this list was last updated. We cannot take responsibility for any external links.
Bristol Mind
Emotional Support Helpline.
0808 808 0330 Mindline – currently open Wednesday-Sunday, 7pm – 11pm
Information and Signposting line is open between 9:30am and 3:30pm, Monday to Friday (excluding bank holidays) – 0117 980 0370
Samaritans
24-hour confidential emotional support.
Call 116 123
CALM (Campaign Against Living Miserably)
Support and campaigning organisation against male suicide.
Call 0800 58 58 58 (5pm-midnight) – 365 days of the year
Webchat – 5pm to midnight – 365 days of the year
Hope Project
Provides short-term emotional and practical support for men aged 30-64, specifically those who are in psychological distress or have recently self-harmed.
0117 909 6630
Email – hope@second-step.co.uk
Hope Project | Mental Health Charity | Second Step Bristol (second-step.co.uk)
StrongMen
Offer support to men following bereavement.
0800 915 0400 – Telephone based peer support service
WomanKind Bristol
Help women to improve their mental health and well-being so they can experience a better quality of life.
0345 458 2914 or 0117 916 6461
Mon 10am-12noon / 1pm-3pm / 8pm-10pm
Tue 10am-12noon / 1pm-3pm / 8pm-10pm
Wed 10am-12noon / 1pm-3pm
Thu & Fri 10am-12noon
Webchat
Mon 1pm-3pm / 8pm-10pm
Tue 10am-12noon / 8pm-10pm
Thu & Fri 10am-12noon
Ataloss – Griefchat
Chat live to a specially trained bereavement counsellor
Monday-Friday, 9am-9pm. (closed 25th, 28th Dec and 1st Jan)
Bedside Project
Support for those recently who may have lost a loved one to suicide. Offering emotional and practical support to people aged 16+, whether you are a family member, next of kin or loved one
0117 909 6630
Email – beside.project@nhs.net
Beside Project | Hope Project | Second Step (second-step.co.uk)
BRAKE
National organisation offering various forms of support for road crash victims.
Helpline 0808 8000401 – Monday to Friday 10am to 4pm
Child Death Helpline
A Freephone service for all those affected by the death of a child. Helpline volunteers are all bereaved parents.
0800 282 986 (Freephone) or free mobile 0808 800 6019
Open 365 days a year:
Monday to Sunday 19:00 to 22:00
Monday, Thursday and Friday 10:00 to 13:00
Tuesday and Wednesday 10:00 to 16:00
Compassionate Friends
For bereaved parents and siblings.
0345 123 2304 helpline – Every day of the year. 10am – 4pm and 7pm to 10pm
COVID Speakeasy
For anyone who has lost their life-partner or spouse due to COVID-19.
Sign up for free online support groups online
https://www.covidspeakeasy.com/
Cruse
Bereavement Support Service.
0808 808 1677
Monday & Friday 9.30am – 5pm
Tuesday, Wednesday & Thursday 9.30am – 8pm
Weekends 10am – 2pm
Cruse chat – Monday – Friday 9am – 9pm
The Good Grief Trust
Offering practical help and tips, support organisations and things to consider when you are bereaved.
https://www.thegoodgrieftrust.org/
Grief Encounter
For children and young people, who have experienced the death of a loved one or are a caregiver who needs advice on how to support young people following the death of a parent or sibling.
0808 802 0111 Helpline – 5 days a week, 9am – 9pm (excluding bank holidays)
Webchat & email services also available
https://www.griefencounter.org.uk/
Let’s Talk About Loss
Run meet ups across the UK for young people aged 18-35, projects and campaigns encouraging everyone to talk about grief.
Contact us form CONTACT US – Lets Talk About Loss
Email to join meet up group bristol@letstalkaboutloss.org
https://letstalkaboutloss.org/
Reubens Retreat
A charity supporting families bereaved of a child and families of children with a life limiting and life-threatening illness.
01457 680 023
email: enquiries@reubensretreat.org.uk
Sands (stillbirth and neonatal death charity)
Provides bereavement support services both nationally and locally.
0800 164 3332
Email – helpline@sands.org
Also offer a ‘grief chat’ service
SoBS (Survivors of Bereavement by Suicide) –
For adults who have been bereaved or affected by suicide.
0300 111 5065 – 9am to 9pm Monday to Sunday
Email – support@uksobs.org
Emotional and Psychological Support team
St Peter’s Hospice
0117 915 9454 – 8am-4pm, Monday to Friday. Outside of these hours, please do leave a message and one of the team will call you back.
http://www.stpetershospice.org.uk/our-care/our-teams/emotional-and-psychological-support/
WAY Widowed & Young
Bereavement support for people aged 50 and under when their partner died.
Contact us form – Contact us – WAY Widowed and Young
https://www.widowedandyoung.org.uk/
Young Lives vs Cancer
Offering help in many ways, before a child dies and ongoing bereavement support to family and loved ones for up to 18 months.
Call 0300 330 0803 (Monday to Friday, 9am–5pm)
Online chat & web enquiry form – Find out how to contact us – Young Lives vs Cancer
Gentle Dusk
Offering a range of training courses for people to gain skills and confidence initiating difficult conversations, as well as the practicalities of end of life care planning
Web Enquiry Form – https://gentledusk.org.uk/contact/
Marie Curie Terminal Illness Support Line
Offering support to those with a terminal illness, those caring for someone and friends and family.
0800 090 2309 – 8am-6pm Monday to Friday and 11am-5pm on Saturdays (bank holidays 10am-4pm)
https://www.mariecurie.org.uk/
Reubens Retreat
A charity supporting families bereaved of a child and families of children with a life limiting and life-threatening illness.
01457 680 023
email: enquiries@reubensretreat.org.uk
St Peter’s Hospice
Emotional and Psychological Support team
0117 915 9454 – 8am-4pm, Monday to Friday. Outside of these hours, please do leave a message and one of the team will call you back.
http://www.stpetershospice.org.uk/our-care/our-teams/emotional-and-psychological-support/
PAPYRUS
Confidential suicide prevention advice and support for children, teenagers and young people up to the age of 35.
Call HOPELINE on 0800 068 4141 – 9am–12am (midnight) every day of the year
Childline
24-hour confidential support to children and young people up to the 19th birthday.
Call 0800 11 11
Young Minds
24/7 crisis support for young people.
Text 85258 for urgent help
Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus
Child Bereavement UK
Supporting families and educates professionals when a baby or child dies or is dying, or when a child is facing bereavement.
0800 0288 840
Grief Encounter
For children, teenagers and adults who has experienced the death of a loved one or are a caregiver who needs advice on how to support young people following the death of a parent or sibling.
0808 802 0111 Helpline – 5 days a week, 9am – 9pm (excluding bank holidays)
Webchat & email services also available
https://www.griefencounter.org.uk/
Let’s Talk About Loss
Run meet ups across the UK for young people aged 18-35, projects and campaigns encouraging everyone to talk about grief.
Contact us form CONTACT US – Lets Talk About Loss
Email to join meet up group bristol@letstalkaboutloss.org
https://letstalkaboutloss.org/
Sands (stillbirth and neonatal death charity)
Provides bereavement support services both nationally and locally.
0800 164 3332
Email – helpline@sands.org
Also offer a ‘grief chat’ service
Winston’s Wish
Offers practical support and guidance to bereaved children (3-18 years) and their families. Also, practical support and guidance for those supporting a child who is bereaved at any age up to 18.
Telephone: 01242 515 157. Freephone Helpline 08088 020 021
Hours: Mon -Fri 9am -5pm & Wed 7pm-9.30pm
Reubens Retreat
A charity supporting families bereaved of a child and families of children with a life limiting and life-threatening illness.
01457 680 023
email: enquiries@reubensretreat.org.uk
Young Lives vs Cancer
Young People’s Service is for young adults aged 16-24 who have been diagnosed with cancer, their families, and the people they care about.
Call 0300 330 0803 (Monday to Friday, 9am–5pm)
Online chat & web enquiry form – https://www.younglivesvscancer.org.uk/contact-us/#a