Our Impact
Client Support
1,513
Counselling sessions & assessments carried out last year
Our case studies
You have helped me find a path forward in my life, which felt totally impossible only a few months ago.
I understand it is not just the person diagnosed with cancer suffering it also has a tsunami affect on the family members too. The space allows me to express my darkest fears, which alleviates much of the weight, pain and my reluctance to look at death. I can’t imagine what I would do without the sessions.
I feel that I may have just got what is left of my life back. Many, many thanks. My counsellor was brilliant, really helped me work through stuff.
Client Feedback
83%
of clients reported reduced levels of anxiety & depression
93%
Rated their counsellor relationship as Excellent or Good
89%
of clients are very satisfied with the service
Download Our Impact Report
In 2024/25 we supported 190 clients with 1,513 counselling sessions and assessments. 89% of these services were provided heavily subsidised or free of charge.
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Client Feedback
Clients’ report significant improvements in their emotional well-being. Initially, 81% of clients rated their emotional well-being as “very poor” or “poor.” After counselling, this number dramatically decreased to 22%.
Additionally, prior to counselling, just 7% of clients felt their emotional well-being was “good.” Following the counselling sessions, this figure rose significantly to 45%.
% of clients rated their emotional well-being as “very poor” or “poor.”
81 %
Before counselling
22 %
After counselling
clients reporting that they felt “much better” or “a little better” at handling their problems after counselling.
89 %
After counselling
Client Outcomes
89% of clients report that they felt “much better” or “a little better” at handling their problems after counselling.
Client satisfaction was overwhelmingly positive, as 93% rated their relationship with their counsellor as “excellent” or “good.” Moreover, 89% of clients expressed being “very satisfied” with the service provided.