Our Impact
Client Support
1,251
Counselling sessions & assessments carried out
1,251
Counselling sessions & assessments carried out
Our case studies
You have helped me find a path forward in my life, which felt totally impossible only a few months ago.
I understand it is not just the person diagnosed with cancer suffering it also has a tsunami affect on the family members too. The space allows me to express my darkest fears, which alleviates much of the weight, pain and my reluctance to look at death. I can’t imagine what I would do without the sessions.
I feel that I may have just got what is left of my life back. Many, many thanks. My counsellor was brilliant, really helped me work through stuff.
Client Feedback
81%
of clients reported reduced levels of anxiety & depression
100%
Rated their counsellor relationship as Excellent or Good
94%
of clients are very satisfied with the service
Download Our Impact Report
In 2023/24 we supported 184 clients with 1,251 counselling sessions and assessments. 90% of these services were provided heavily subsidised or free of charge, as only 28% of our clients are in full-time employment.
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Client Feedback
Clients’ report significant improvements in their emotional well-being. Initially, 85% of clients rated their emotional well-being as “very poor” or “poor.” After counselling, this number dramatically decreased to only 11%.
Additionally, prior to counselling, just 4% of clients felt their emotional well-being was “good.” Following the counselling sessions, this figure rose significantly to 60%.
% of clients rated their emotional well-being as “very poor” or “poor.”
85 %
Before counselling
11 %
After counselling
clients reporting that they felt “much better” or “a little better” at handling their problems after counselling.
92 %
After counselling
Client Outcomes
92% of clients report that they felt “much better” or “a little better” at handling their problems after counselling.
Client satisfaction was overwhelmingly positive, as 99% rated their relationship with their counsellor as “excellent” or “good.” Moreover, 94% of clients expressed being “very satisfied” with the service provided.